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COVID-19 Updates

Visitor Access & Mask Requirement

Seven Oaks General Hospital is pleased to continue to support inpatient visits with family members. We are following the provincial Shared Health guidelines which direct us to identify one designated support person for most inpatients.

All designated visitors will be screened upon entering the hospital. Screening questions relate to symptoms, travel and self-isolation or exposure to COVID-19. If the visitor does not meet the screening criteria they will not be allowed to visit.

Visitors will be required to clean their hands upon each entry to the hospital and practice physical distancing of 6 ft (2 metres).

Effective September 1, 2020 all visitors to health care facilities are required to wear their own non-medical mask for the duration of their visit. These guidelines apply to general visitors, designated support persons, tradespeople, vendors, and outpatients attending medical appointments. The hospital is unable to provide a mask except in emergency circumstances.

Individuals who are identified by their loved ones as the designated visitor will be contacted by a representative of the facility.

One (1) Designated Support Person can be identified to visit within the first 14 days of stay; exceptions will be made to allow a second designated visitor under the age of 14 accompanied by an adult.

  • A designated visitor cannot be changed within the 14-day period.
  • If your length of stay reaches 14 days and discharge is unlikely to occur in the next three (3) days, a second designated visitors can be identified. Both will be permitted in hospital and will be allowed to visit for the remainder of the patient stay, one at a time for 30 minutes each.

Please contact the Patient Inquiry Line (204) 632-3224 to ensure your name appears on the visitor list prior to arriving at the hospital. This is especially important if travelling in from out of town. It may take 24-48 hours to update the list from the time the patient is admitted. Please arrive early as you may experience a delay in entering the hospital while screeners review the visitor list.

Visiting hours are:

  • Family Medicine (Level 3 & 5) 11:00 am to 8:30 pm daily
  • Rehab Geriatrics (Level 4) 11:30 am to 1:30 pm and 4:30 pm to 6:30 pm daily

If you have any questions please contact Patient Relations at



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If you are experiencing symptoms of COVID-19, contact Health Links-Info Santé at 204-788-8200 or 1-888-315-9257 (toll-free) .

Click to access the  online COVID-19 screening tool